Coronavirus (COVID-19) Response Plan

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The Butler County Regional Transit Authority’s top priority is the safety and well-being of our passengers. BCRTA is coordinating with local agencies to minimize spread of the coronavirus (COVID-19) outbreak in Butler County. The response plan lays out BCRTA’s essential services to be provided, cleaning & disinfection schedule, and emergency communications that the public needs to be aware of. Services will continue with normal operations and vehicles will be cleaned to prevent spread of the virus at this time.

Update 9/14/2020 – Return to Regular Miami University Service and Additional Procedures
As BCRTA prepares for the return of full-time students onto Miami University’s campuses, the following additional procedures have been put into place:

-| Yellow safety chains have been placed across sections of the buses to encourage social distancing.

-| All riders will be required to comply with proper wearing of facial coverings and enter and exit through the rear doors of the buses when available.

-| Windows will remain open on all buses to aid in additional air flow. Studies have shown that bringing increased fresh air flow can help slow the spread. Please dress accordingly if the weather is cold outside.

-| Hand sanitization stations are available at all entry and exit points and all high touch areas are sanitized pre and post trips.

-| In addition to our daily cleaning schedule our entire fleet of vehicles are deep sanitized twice a week.

Please note, riders will not be denied access to board the buses at any time due to social distancing restrictions. The chains will be used as a tool to help us identify when and where we have issues of overcrowding and allow us to add additional services as needed.

Butler County Regional Transit Authority operates in compliance with all safety procedures put into place by the Ohio Public Transportation Authority, Butler County’s Safety Pledge, and the Ride Easy Ohio safety campaign. Please call or email customer service with any questions regarding our safety protocols. Customer Service can be reached at 513.785.5237 or email us at request@butlercountyrta.com.

Update 8/26/2020 – Miami University Service
BCRTA is working closely with Miami University and other stakeholders to provide the best level of service necessary for a safe return this fall.  However, we are aware that many plans change by the minute rather than day or week.  With that in mind, BCRTA has implemented plans to return to modified Fall Term Service on September 14, 2020.  However, BCRTA has also prepared to adjust services, if needed, to better accommodate distance learning should local conditions change.  The Transit and Buztrakr apps reflect current service operations at any given time.  We will also be sure to announce changes on our Coronavirus webpage and also via Facebook.  Riders may also contact the BCRTA Customer Service Center weekdays between 7 AM and 6PM for more information at 513.785.5237 or 1.855.42.BCRTA.”

Update 7/8/2020
In compliance with Ohio Department of Health’s latest order directing Butler County to wear masks, BCRTA will now require all riders to use a facial coverings when using BCRTA services, waiting at bus stops, or entering BCRTA and Middletown Transit facilities. More information about the order or exceptions can be found at https://coronavirus.ohio.gov/static/publicorders/Second-Amended-Order-Guidance-Contact-Sport-reader.pdf .

BCRTA will continue to require facial coverings until further notice regardless of any change in the Department of Health’s order, or any change in the status of Butler County’s local Public Health Advisory Level.

Update 6/11/2020
The Middletown Transit System and Butler County Regional Transit Authority at the advisement of the Butler County Health Department is alerting its riders to a potential exposure to COVID-19. Riders who rode either the Blue or Green lines in Middletown between May 27 – June 5 in the hours of 6:30AM – 1:30PM should monitor their health for 14 days. The CDC recommends taking your temperature to watch for fever and watch for coughing and breathing problems. If you do start to have symptoms please see your physician.
The Butler County Health Department will be contacting anyone believed to have come into contact with the infected individual.
BCRTA is taking all necessary precautions and cleaning buses every 48 hours to make sure riding public transportation in Butler County remains safe for our riders. Wearing a mask is not required but does protect others and yourself while riding the bus.

Update 4/15/20 10:00 AM:
Effective 10:00AM, Wednesday 4/15/20 BCRTA and Middletown Transit will recommend riders wear a facial covering while riding on its public transportation services. The Centers for Disease Control and Prevention now recommends that people wear cloth or fabric face coverings, which can be made at home, when entering public spaces such as grocery stores and public transit stations. It is mainly to prevent those people who have the virus — and might not know it — from spreading the infection to others.

Update 3/18/20 10:30 AM:
Effective 12:00 AM, Thursday 3/19/2020 BCRTA and Middletown Transit will TEMPORARILY SUSPEND fare payment on all fixed, commuter and ADA services. In recognition of the financial hardship for some riders and also in an effort to improve social distancing BCRTA will not charge a fare to ride any R, U, P, Middletown color routes or associated ADA service. BGO service will continue to require a $5.00 fare.

In addition, all retail tickets centers will be closed to visitors until further notice. BGO rides can be paid in the BGO app or customers may speak to our call center at 513-785-5237 about purchasing tickets by mail.

Update 3/13/20 2:00 PM:
BCRTA is aware of the four confirmed cases within Butler County. Service will continue uninterrupted at this time. Our cleaning team will be disinfecting all parts of the vehicles. Please refrain from coming into social contact with other riders, avoid touching your face, and wash hands frequently if you are traveling with BCRTA.