How To Use BGo
BGo Service Area
Rules For Riding BGo
BGo, ADA & SafeRide passengers may ride with other BCRTA patrons.
Be Ready 15 Minutes Early
BGo, ADA & SafeRide buses may arrive up to fifteen (15) minutes early or late under normal circumstances.
Drivers Will Wait Up To 5 Minutes
BGo, ADA & SafeRide buses will wait five (5) minutes after arrival for a passenger to board before leaving.
Exact Change For One Way
Cancellations must be received one (1) hour before the scheduled pick-up time to avoid a charge.
Missing Booked Trips
Passengers who consistently miss trips may be suspended from service according to BCRTA’s no-show policy.
BCRTA drivers may assist passengers with bags, but they are not permitted to enter private residences. Please do not ask.
Passengers are permitted to carry-on four (4) normal size shopping bags. Bags must be secured to allow all passengers to be seated.
BCRTA recommends that all passengers wear a safety belt. All mobility devices must be secured.
Children under the age of 12 ride free on BGo. Please alert the booking agent that you will have children riding with you or on the BCRTA BGo application.
In accordance with Ohio state law, certain children must be secured in an approved safety seat.
Smoking & Vaping
Smoking and “E” Smoking are not permitted on board any vehicles.
Eating & Drinking
Eating or drinking is not permitted on board any vehicles.