Careers

Open Jobs

Learn about our open jobs listed below, or go to our jobs portal https://bcrta.applytojob.com/apply/

Applications are public records and will only be reviewed once for each position.  Applicants must submit a separate application for each position of interest.  BCRTA applications do not represent a contract of employment.

Open Positions

Trustee

Location: Hamilton, OH Department: Board of Trustees Type: Volunteer

Do you love public transit?  Do you see a need for better transportation and more options in your community? Would you like to advocate for public transit in Butler County?


The Butler County Regional Transit Authority is now accepting applications for seats on our Board of Trustees.  BCRTA Trustees attend ten to twenty meetings per year and are responsible for high-level governing oversight of the BCRTA organization.  No particular experience is required, but an interest in public transit and familiarity with general financial statements is helpful.  Terms last for three years and run January to December.  Final appointments are made by the Butler County Commissioners.  This is an unpaid volunteer position.

Custodial Technician

Location: Hamilton, OH Department: Maintenance Type: Part Time

Looking for part-time employment in the evenings?

Do you find cleaning and organizing satisfying?

If you are a self-starter, we have a position for you!

The Custodial Technician is responsible for keeping our facilities and bus stops clean. The Custodial Technician will work with the Vehicle and Facility Manager and/or Operations Manager to set the professional standard for BCRTA.  

Essential Job Functions:

  1. Performs routine upkeep to all BCRTA facilities, vehicles, and bus stops.
  2. Cleans and maintains standards for offices, common areas, buses, and bus stops. Duties include, but not limited to, vacuuming, trash disposal, dusting, and window cleaning.
  3. Coordinates vehicle cleaning with the Vehicle & Facility Maintenance Manager or Operations Manager.
  4. Completes facility and vehicle checklist schedules for cleaning as required.
  5. Maintains the garage with all federal, state, and local guidelines.
  6. Evaluates and stocks consumable materials.
  7. Works with department managers to maintain supply stock.
  8. Uses personal protective equipment (PPE) as required.
  9. Follows all BCRTA procedures and policy.
  10. Attends training events and meetings as assigned.
  11. Acts as a BCRTA ambassador, projects a positive attitude, and promotes superior customer service.
  12. Follows all BCRTA procedures and policies.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned.

REQUIREMENTS:

Physical & Visual Activities:

Physically and mentally qualified to safely operate transit vehicles and perform all related essential job functions.  (Subject to applicable legal requirements, must meet the physical qualification standards specified in the U.S. Department of Transportation Federal Motor Carrier Safety Regulations.)

Physical Abilities include:

  1. Floor Lift a minimum of 30 lbs.
  2. Knee lift strength of at least 30 lbs. 
  3. Waist lift strength of at least 50 lbs.
  4. Chest lift strength of at least 20 lbs.
  5. Overhead lift strength of at least 20 lbs.
  6. Horizontal push/pull strength of at least 80 lbs.
  7. Medium agility/dynamic balance.
  8. Low finger dexterity.
  9. Low manual dexterity.
  10. Continuous ability to stay seated.
  11. Continuous ability to twist and turn head.
  12. Frequently able to bend over/stoop.
  13. Frequently ale to climb steps.
  14. Kneel or squat.
  15. Reach overhead.

ENVIRONMENTAL/ATMOSPHERIC CONDITIONS:

Occasional exposure to exhaust fumes.

JOB QUALIFICATION REQUIREMENTS:

Skills and Abilities:

  1. Knowledge of the operation of all the vehicles in the BCRTA fleet.
  2. Understand the difference between diesel and gasoline engines.
  3. Ability to follow oral and written direction.
  4. Attention to detail, ability to memorize and retain.
  5. Working knowledge of the equipment in the facility.
  6. The ability to work alone on any project.
  7. Fluently read, write, and speak English.
  8. Ability to communicate with BCRTA management.
  9. Work calmly and clearly under stress and perform as a team player.

Experience:

  • None.

Education:

High School diploma or GED preferred.

Valid Driver's license preferred.

LICENSES/CERTIFICATIONS:

  • CDL, or ability to obtain, preferred.
  • Clean motor vehicle record.

Benefits: 
14% Ohio Public Employee Retirement System Match, Paid Time Off, Opportunities for advancement and professional development.

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off for full-time employees, as well as 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.  

*Hiring is through our main office in Hamilton, Ohio. 

Director of Maintenance and Capital Infrastructure

Location: Hamilton, OH Department: Maintenance Type: Full Time

POSITION PURPOSE AND OBJECTIVES:  
 
As the Director of Maintenance and Capital Infrastructure, you will oversee all aspects of fleet maintenance, facility maintenance, alternative fuel fleet implementation, capital projects, and the management of Transit Asset Management Plan (TAMP) and related activities within our organization. This role requires a strategic leader capable of ensuring the efficient operation of our assets while also driving initiatives to enhance sustainability, infrastructure development, and compliance with Transit Asset Management regulations. You will lead a team, develop, and implement maintenance and capital improvement strategies, and collaborate across departments to support organizational objectives. 

ESSENTIAL JOB FUNCTIONS: 

  1. Fleet Maintenance: 
     

  • Develop and implement comprehensive fleet maintenance programs to ensure the safe operation and longevity of vehicles and equipment. 

  • Oversee preventive maintenance schedules, repairs, and inspections to minimize downtime and maximize fleet reliability. 

  • Manage cleaning activities for fleet vehicles, ensuring cleanliness and hygiene standards are maintained. 

  • Coordinate cleaning contracts and services to support fleet maintenance operations. 
     

  1. Facility Maintenance: 
     

  • Manage all aspects of facility maintenance, including building systems, grounds, and utilities, to ensure safe and functional work environments. 

  • Coordinate cleaning activities for facilities, including offices, maintenance areas, and common spaces. 

  • Oversee cleaning contracts and services to maintain facility cleanliness and compliance with sanitation standards. 

  • Coordinate maintenance activities, repairs, and renovations to address immediate needs and long-term facility requirements. 

  • Implement sustainable practices and energy-efficient solutions to reduce operating costs and environmental impact. 
     

  1. Alternative Fuel Fleet Implementation: 
     

  • Lead the transition to alternative fuel technologies, such as electric, hybrid, or hydrogen-powered vehicles, within the fleet. 

  • Evaluate feasibility, cost-effectiveness, and infrastructure requirements for alternative fuel adoption. 

  • Collaborate with stakeholders to develop implementation plans and secure necessary resources and funding. 
     

  1. Capital Projects: 
     

  • Develop and execute capital improvement plans to enhance organizational infrastructure and support future growth objectives. 

  • Identify priority projects, conduct feasibility studies, and manage project budgets and timelines. 

  • Coordinate with internal teams, external vendors, and regulatory agencies to ensure successful project delivery and compliance with applicable regulations. 
     

  1. Transit Asset Management Plan (TAMP) Management: 
     

  • Oversee the development, implementation, and management of the Transit Asset Management Plan (TAMP) in compliance with federal regulations and industry best practices. 

  • Coordinate asset inventory, condition assessments, performance targets, and lifecycle management strategies to optimize asset investments and meet regulatory requirements. 

  • Monitor asset performance, assess risks, and develop mitigation strategies to ensure the safety, reliability, and longevity of transit assets. 
     

  1. Team Leadership and Development: 
     

  • Provide leadership, guidance, and mentorship to the maintenance and capital infrastructure team. 

  • Foster a culture of accountability, collaboration, and continuous improvement within the department. 

  • Promote professional development opportunities and support succession planning initiatives. 

Qualifications: 

  • Bachelor’s degree in engineering, Facilities Management, Business Administration, or a related field; advanced degree preferred. 

  • Proven experience (4 years) in maintenance management, facilities management, and capital project management, preferably in a transportation or industrial setting. 

  • Demonstrated expertise in fleet maintenance practices, alternative fuel technologies, sustainable infrastructure solutions, and Transit Asset Management. 

  • Strong leadership skills with the ability to motivate teams, drive change, and achieve results in a dynamic environment. 

  • Excellent communication, interpersonal, and negotiation skills, with the ability to effectively collaborate across departments and influence stakeholders at all levels. 

  • Project management certification (e.g., PMP) and relevant professional certifications (e.g., CMRP, CFM) are desirable. 

  • Knowledge of regulatory requirements, safety standards, and best practices in maintenance, infrastructure management, and Transit Asset Management. 

Functional Capabilities: 

  1. Strategic Planning: Develop long-term maintenance and capital infrastructure strategies aligned with organizational goals, leveraging insights into industry trends, emerging technologies, and regulatory requirements. 
     

  1. Operational Excellence: Implement efficient processes and procedures to optimize maintenance activities, minimize downtime, and maximize asset utilization. Drive a culture of continuous improvement to enhance operational efficiency and effectiveness. 
     

  1. Financial Management: Manage budgets, forecast expenditures, and allocate resources effectively to support maintenance, capital projects, and alternative fuel initiatives. Identify cost-saving opportunities and prioritize investments based on ROI and strategic objectives. 
     

  1. Project Management: Lead complex capital projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards. Coordinate cross-functional teams, manage stakeholders, and mitigate risks to achieve project objectives. 
     

  1. Regulatory Compliance: Stay abreast of relevant regulations, codes, and standards related to fleet maintenance, facility management, and transit asset management. Ensure compliance with safety, environmental, and regulatory requirements, and implement appropriate controls and procedures. 
     

  1. Technology Integration: Evaluate and implement innovative technologies, software solutions, and data analytics tools to enhance maintenance operations, optimize asset performance, and support decision-making processes. 
     

  1. Team Leadership: Provide direction, coaching, and mentorship to a diverse team of maintenance professionals, fostering a culture of collaboration, accountability, and continuous learning. Promote employee engagement, development, and succession planning initiatives. 
     

  1. Vendor Management: Select, negotiate contracts, and manage relationships with external vendors, contractors, and service providers to support maintenance, cleaning, and capital project requirements. Ensure compliance with contractual agreements and performance standards. 
     

  1. Communication and Stakeholder Engagement: Communicate effectively with internal stakeholders, executive leadership, regulatory agencies, and community stakeholders to provide updates on maintenance activities, capital projects, and sustainability initiatives. Build strong relationships and partnerships to support organizational objectives. 
     

  1. Risk Management: Identify potential risks and vulnerabilities related to maintenance operations, capital projects, and asset management. Develop risk mitigation strategies, contingency plans, and resilience measures to safeguard assets and ensure continuity of operations. 

About Butler County RTA 

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget near $8.2M. BCRTA is governed by a nine-member Board of Trustees. 

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions. 

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence, and ingenuity. 

BCRTA benefits include generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), advancement, professional development, robust medical, dental, vision, life and short-term disability coverage. 

Vehicle Maintenance Technician M-F

Location: Hamilton, OH Department: Maintenance Type: Part Time to Full Time

This position will work out of our Hamilton location Monday-Friday 11am-7pm.

Essential Job Functions:

  • Provides maintenance service to all BCRTA vehicles utilizing preventative maintenance programs, diagnostic techniques, and federal, state, and local guidelines.
  • Maintains all safety equipment on each vehicle.
  • Coordinates vehicle maintenance with Operations Manager, Vehicle & Facility Maintenance.
  • Keeps an inventory of parts and supplies necessary to reduce vehicle downtime.
  • Organizes and cares for maintenance facility in accordance with all federal, state and local regulations and BCRTA policy.
  • Assists with the maintenance of all facilities owned and operated by BCRTA.
  • Is familiar with and follows established procedures for handling violent and disruptive incidents, passenger illness, and other emergencies.
  • Maintains training and is available to drive passengers as requested.
  • Reports all accidents immediately and submits a written report within twenty-four hours.  Attends court proceeding when necessary.
  • Collaborates with maintenance staff and all other departments to maintain efficient operations and clear communication.
  • Seeks to improve skills and maintain professional and industry knowledge.
  • Complies with all BCRTA and industry safety regulations and acts as a model employee for safety compliance.
  • Attends training events and meetings as assigned.
  • Fuels vehicles in accordance with BCRTA policy.
  • Acts as a BCRTA ambassador, projects a positive attitude, and promotes superior customer service.
  • Follows all BCRTA procedures and policies.
  • Completes vehicle and/or facility cleaning as required.         
  • Aides Manager, Vehicle & Facility Maintenance with special projects as directed.      
  • Refers operational and organizational issues to supervisor or operational management when appropriate.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned.

REQUIREMENTS:

Physical & Visual Activities:

Physically and mentally qualified to safely operate transit vehicles and perform all related essential job functions.  (Subject to applicable legal requirements, must meet the physical qualification standards specified in the U.S. Department of Transportation Federal Motor Carrier Safety Regulations.)

ENVIRONMENTAL/ATMOSPHERIC CONDITIONS:

Exposure to low and high temperature extremes according to seasonal temperatures.  Limited exposure to vehicle exhaust.

JOB QUALIFICATION REQUIREMENTS:

Skills and Abilities:

  • Knowledge of the operation of all the vehicles in the fleet
  • Understand the difference between diesel and gasoline engines
  • Able to diagnosis and repair mechanical issues on the vehicles in the fleet
  • Ability to follow oral and written direction
  • Attention to detail, ability to memorize and retain
  • Working knowledge of the equipment in the facility
  • The ability to work alone on any project
  • Fluently read, write, and speak English
  • Ability to commutate with BCRTA management
  • Work calmly and clearly under stress
  • Perform as a team player

Experience:

  • Two years of automotive repair experience
  • Two years of diesel engine experience, preferred

Education:

High School diploma or GED, preferred.

LICENSES/CERTIFICATIONS;

  • CDL Class B with Airbrake endorsement required, or ability to obtain.
  • Clean motor vehicle record
  • Applicable ASE certifications, or ability to obtain 
  • Valid Ohio driver's license

CincyLink Commuter Coach Driver CDL M-F

Location: Hamilton, OH Department: Operations Type: Part Time to Full Time

Want to enjoy summer in an air-conditioned rolling office?

Enjoy driving in luxury?

Want to help the environment and community while making money?

This part time position will work out of our Hamilton location Monday-Friday 2:35pm-7:35pm.

MCI Coach

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County. We drive … and we need YOU!

This position starts out of our Hamilton office in Butler County, Ohio.  All our driving positions start at $16.50 to $20.29 per hour depending on experience with annual merit-based raises.  We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

Full time employees will drive our MCI Commuter Coach as well as our 35' coaches and 25 passenger cutaways. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We have a schedule for you! 

Part time employees will exclusively drive our MCI Commuter Coach. 

All employees must be able to complete training in a full-time capacity (4 to 6 weeks).  

You’ll be responsible for:

  • Safely operating a vehicle without distractions.
  • Taking amazing care of our passengers.
  • Working without a supervisor over your shoulder.
  • Following directions and enforcing rules.

You Must:

  • Learn to work with technology, like tablets, apps and the interwebs.  Don’t worry, we’ll teach you.  You just have to be willing!
  • Be on time.
  • Pass a DOT drug screen.
  • Pass a DOT physical.
  • Pass a state and national background check.
  • Have a clean driving record (less than 4 points).
  • Have a Class A or B CDL with passenger and air brake endorsement. ​

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.  

*Hiring is through our main office in Hamilton, Ohio. 

No CDL Vehicle Operator M-F

Location: Hamilton, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

This shift will work out of our Hamilton location Monday-Friday 11:00AM-7:00PM

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

No CDL Vehicle Operator- Monday-Friday 10:00 AM-6:00 PM

Location: Hamilton, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

This shift will work out of our Hamilton location Monday-Friday 10:00AM-6:00PM

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

No CDL Vehicle Operator- Monday-Friday 12:00 PM-8:00 PM

Location: Hamilton, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

This shift will work out of our Hamilton location Monday-Friday 12:00AM-8:00PM

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

No CDL Vehicle Operator- Monday-Friday 3:00PM-11:00PM

Location: Hamilton, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

This shift will work out of our Hamilton location Monday-Friday 3:00 PM-11:00PM

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

Operations Trainer

Location: Hamilton, OH Department: Operations Type: Full Time

Want to be the hero behind the heroes?

Do you have a passion to teach but don't want to be stuck in a classroom all day?

Do you strive to create higher standards that make change?

Want to be a part of making a safer community?

We have just the position you are looking for!

BCRTA's Trainer position is responsible for the efficient and effective hands-on training of new and veteran vehicle operators or other staff members that are required to operate in revenue service.  The Trainer will be a key position for the delivery of new hire and refresher or remedial training.  In addition, the trainer will assist in organizing training events and coordinating all associated record keeping needs.

We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

POSITION PURPOSE AND OBJECTIVES:

The Trainer will perform a variety of hands-on training activities with new and veteran vehicle operators.  The Trainer will be a key position for the delivery of new hire and refresher or remedial training.  In addition, the trainer will assist in organizing training events and coordinating all associated record keeping needs.  We have a full-time and part-time position available.  Part-time candidates must be available for personal training in a full-time capacity up to six weeks.

ESSENTIAL FUNCTIONS:

  • Performs training in some or all the following areas:
    • ADA functions
    • BTW – Fixed
    • BTW – Paratransit
    • BTW - Remedial
    • CDL
    • Classroom
    • CPR/First Aid
    • Maneuvers
    • Refresher
  • Maintains knowledge by attending train-the-trainer classes.
  • Regularly operates or performs classroom and behind the wheel training in revenue service.
  • Assists the Operations Manager with creating, maintaining, and properly filing detailed training records.
  • Completes annual recertification as required.
  • Safely operates vehicles, tests, and inspects equipment in accordance with pre-trip vehicle inspection procedures.
  • Requests appropriate service and maintenance on BCRTA vehicles when necessary.
  • When training new employees, maintains proper radio communication with dispatch center and responds to all instructions and related requests on a timely basis.
  • Studies and is familiar with geography of BCRTA service areas.
  • Highlights areas for service improvement and communicates needs with the Training Manager and Operations Department.
  • Properly maintains vehicle during service: Cleans vehicle at end of shift according to BCRTA policy and procedures, removes ice and slush from vehicle steps and ramps, properly manages vehicle HVAC and lighting, keeps all vehicle entrances, exits, and interior surfaces clear of debris, etc.
  • Inspects bulletin board and checks mailbox/email/Paycom each workday.
  • Fills out all forms as required providing necessary detail and submitting to proper recipient(s) in a timely manner.
  • Reports all accidents immediately over the radio to Dispatch and ensures that the Training Manager is in communication.  Also is required to submit a written report within twenty-four hours.  Attends court proceedings when necessary.
  • Expected to maintain a professional demeanor and keep confidentiality a priority.
  • Expertly models all criteria described in the Vehicle Operator job description and BCRTA Employee Handbook.
  • Acts as a BCRTA ambassador, projects a positive attitude, and promotes superior customer service.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned.

REQUIREMENTS:

Physical & Visual Activities:

Physically and mentally qualified to safely operate transit vehicles and perform all related essential job functions.  (Subject to applicable legal requirements, must meet the physical qualification standards specified in the U.S. Department of Transportation Federal Motor Carrier Safety Regulations.)

Physical Abilities include:

  1. Floor Lift a minimum of 30 lbs.
  2. Knee lift strength of at least 30 lbs. 
  3. Waist lift strength of at least 50 lbs.
  4. Chest lift strength of at least 20 lbs.
  5. Overhead lift strength of at least 20 lbs.
  6. Horizontal push/pull strength of at least 80 lbs.
  7. Medium agility/dynamic balance
  8. Low finger dexterity
  9. Low manual dexterity
  10. Continuous ability to stay seated
  11. Continuous ability to twist and turn head
  12. Frequently able to bend over/stoop
  13. Frequently able to climb steps
  14. Kneel or squat
  15. Reach overhead

ENVIRONMENTAL/ATMOSPHERIC CONDITIONS:

  • Occasional exposure to exhaust fumes.
  • 70% outdoor conditions and onboard bus or other vehicles.
  • 30% office and training room.
  • Required to work in inclement weather.

JOB QUALIFICATION REQUIREMENTS:

Skills and Abilities:

  1. Ability to negotiate, train and persuade.
  2. Ability to read and interpret documents and instruments.
  3. Ability to analyze problems and recommend corrective courses of action.
  4. Ability to multitask in a quick-paced environment without forgetting details.
  5. Well-developed oral and legibly written communication ability.
  6. Demonstrates excellent command of the English language.
  7. Work under frequent periods of stress.
  8. Performs as an effective team player.
  9. Ability to perform simple math.
  10. Proficient with Microsoft Office Applications and the ability to learn online database and training systems.

Experience:

  • One-year experience as BCRTA vehicle operator or equivalent.

Education:

  • High School diploma or GED required. 

LICENSES/CERTIFICATIONS;

  • Valid Class B CDL with a passenger endorsement, no air brake restriction required to be obtained within six months of hire or at the Training Manager’s discretion. Subject to termination if requirement is not met.
  • Certified First Aid and CPR trainer, or ability to obtain.
  • Completion of, or ability to complete BCRTA Behind-The-Wheel Trainer Program within the first three months of employment.

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.  

*Hiring is through our main office in Hamilton, Ohio. 

Ops Street Supervisor

Location: Hamilton, OH Department: Operations Type: Full Time

Great at solving problems?

Not about the 9a - 5p schedule?

Want to stretch your people skills?

The Street Supervisor is responsible for the efficient and orderly coordination of BCRTA services, including the supervision of front-line services, customer satisfaction, resource coordination, and direction of Vehicle Operators as related to the direct provision of service.  The Street Supervisor  will be required to solve immediate operational problems, “triage” emergencies with management as directed, investigate accidents, administer Vehicle Operator discipline as directed by management, monitor quality of services, and other duties as assigned.  The Operations Supervisor will be required to work during non-traditional business hours such as evenings and weekends as needed.

BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.  

Essential Job Functions:

  • Operates base radio console equipment, transmitting and receiving routine and emergency messages from bus operators when necessary.
  • Enforces rules and procedures as outlined in BCRTA handbook and documents.
  • Takes customer calls for information on transit services and schedules requested trips when necessary.
  • Familiarized with pricing of trips, area covered by BCRTA, and all other BCRTA service information.
  • Investigates accidents as needed.
  • “Triages” emergencies and coordinates responses with management and other BCRTA team members.
  • Advises vehicle operators on standard operating procedures during emergencies and under unforeseen circumstances.
  • Works proficiently with computer and software to accomplish limited administrative tasks.
  • Maintains accurate reports and records in accordance with BCRTA procedure.
  • Assists dispatch with covering extra trips by personally providing trips or contacting possible operator replacements.
  • Coordinates with Dispatch and Transportation Coordinator to manage daily route schedules for maximum efficiency, adjusts as necessary.
  • Prioritizes tasks to achieve maximum efficiency and superior customer service.
  • Reports time off and any safety issues to the Operations Manager or his designee.
  • Monitors service and vehicle operators under direction of Operations Management to ensure superior customer service and high levels of employee and passenger safety.
  • Investigates and recommends correction of safety issues.
  • Retrieves and processes fares under direction of Operations Management.
  • Retrains Vehicle Operators in standard procedures as necessary.
  • Administers routine discipline and warnings under the directions of Operations Management.
  • Perform annual behind the wheel evaluations for Vehicle Operators.
  • Communicates clearly and works with customers to solve problems, educate riders, and improve BCRTA service.
  • Maintains composure and acts thoughtfully under pressure.
  • Promotes a positive public image of BCRTA and exceeds customer expectations.
  • Attends training as required.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned.

Physical & Visual Activities:

  • Constant period of hearing, near and far acuity, depth perception, color vision.
  • Frequent periods of speaking and sitting.
  • Occasional periods of standing, squatting, walking, kneeling, reaching and twisting.

PHYSICAL DEMANDS:

ABILITY TO KNEEL AND BEND AS REQUIRED TO SECURE WHEELCHAIR RESTRAINTS.

ENVIRONMENTAL/ATMOSPHERIC CONDITIONS:

Occasional exposure to exhaust fumes.

JOB QUALIFICATIONS:

Skills and Abilities:

  • Ability to negotiate, train and persuade.
  • Ability to read and interpret documents and instruments.
  • Ability to analyze problems and recommend corrective courses of action.
  • Ability to multitask in a quick-paced environment without forgetting details.
  • Well developed oral and written communication ability.
  • Demonstrates excellent command of the English language.
  • Work under frequent periods of stress.
  • Performs as effective team player.
  • Ability to perform simple math.
  • Familiarity with Microsoft Office Applications.

Experience:

One year experience as a public transit vehicle operator or equivalent experience
Completion of, or ability to complete BCRTA Behind-The-Wheel Trainer Program
Limited dispatch experience or equivalent communication and computer knowledge

Education:

  • High School diploma required. 

LICENSES/CERTIFICATIONS:

  • Class B CDL with Passenger endorsement, no air brake restriction preferred but not required
  • Valid Ohio driver's license

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages and annual budget near $6.5M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions..

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

BCRTA benefits include generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), advancement, professional development, robust medical, dental, vision, life and short-term disability coverage.

Vehicle Operator - Fixed Rte/CDL, Thu-Sat

Location: Middletown, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?          

Need a new career path with a future?

Love to drive?

This shift will work out of our Middletown location Thursday and Friday 6:00 AM- 7:00 PM, Saturday 8:00 AM- 5:00 PM, Sunday-Wednesday off.

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County. We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our 35' coaches and 25 passenger cutaways. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules

You Must:

  • Learn to work with technology, like tablets, apps and the interwebs.  Don’t worry, we’ll teach you.  You just have to be willing!
  • Be on time
  • Pass a DOT drug screen
  • Pass a DOT physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)
  • Class A or B CDL with passenger endorsement is required.​​  ​​​​

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.  

*Hiring is through our main office in Hamilton, Ohio. 

Vehicle Operator - No CDL PT

Location: Hamilton, OH Department: Operations Type: Part Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

No CDL required, Tuesday, Wednesday, and Thursday 7:00am-3:00pm out of our Hamilton Location.

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

Vehicle Operator - No CDL, Mon/Tue/Fri/Sat

Location: Oxford, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

This shift will work out of our Oxford Location. Monday and Tuesday 5:30 PM- 3:30 AM, Off Wednesday and Thursday, Friday 7:30 PM- 3:30 AM, Saturday 3:30 PM- 3:30 AM.

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

Vehicle Operator - No CDL, Mon-Fri 4p- 12:30a

Location: Hamilton, OH Department: Operations Type: Full Time

Want to make an impact in your community and collect a paycheck?         

Tired of fast food and retail?  Standing on your feet all day?

Need to get out of a cube or office?

Need a new career path with a future?

No CDL required, Mon-Fri 4:00 PM- 12:30 AM, Hamilton location.

Butler County Regional Transit Authority welcomes employees who need a new passion!  We have a new fleet with regular replacement schedules.  We respect our employees’ time.  We help our neighbors get around.  We meet new people.  We work all over Butler County.  We drive … and we need YOU!

Our drivers work out of our Butler County, Ohio offices in Hamilton, Middletown, or Oxford.  All our driving positions start at $16.50 per hour with annual merit based raises. Already have transit experience or passenger transportation experience?  With verified proof of employment within the last 10 years, your starting pay could be as high as $20.29 per hour! We provide 14% retirement match, full medical, dental, and vision benefits, short term disability, life insurance, and up to 29 paid days off your first year!

You will drive our minivans and 14 passenger buses. Our drivers work anywhere from 35 to 40+ hours per week with paid training.  We operate up to 23 hours per day, Monday through Sunday.  We have a schedule for you! 

Want a CDL?  We can train you for that too!

You’ll be responsible for:

  • Safely operating a vehicle without distractions
  • Taking amazing care of our passengers
  • Working without a supervisor over your shoulder
  • Following directions and enforcing rules
  • Navigating around Butler County with the help of GPS

You Must:

  • Learn to work with technology, like tablets and apps. Do not worry! We will teach you, just be willing to learn!
  • Be on time
  • Pass a DOT drug screen and physical
  • Pass a state and national background check
  • Have a clean driving record (less than 4 points)

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

*Hiring is through our main office in Hamilton, Ohio. 

Customer Service Representative

Location: Hamilton, OH Department: Operations Support Center Type: Full Time

Enjoy working with people?

Is Customer Service your middle name?

The Customer Service Representative (CSR) is responsible for client scheduling and associated recordkeeping duties. The CSR will handle all incoming telephone communication including handling client inquiries including scheduling trips.  Additional functions may include operational reporting.  

ESSENTIAL JOB FUNCTIONS:

  • Efficiently takes customer calls for information on transit services and schedules requested trip reservations during operating hours. 
  • Enters accurate trip data. 
  • Familiarized with pricing of trips and areas covered by BCRTA services.
  • Manages communication of changes, additions, cancellations during service and will be required to learn the scheduling and call center processes.  
  • Advises clients on standard operating procedures.
  • Operates data terminals for input and management of information pertaining to daily public transit operations and general services in a quick and efficient manner.
  • Track and maintain accurate, statistical operating data.
  • Understands the importance of contracts and subcontracting trips to other providers.
  • Manages daily route schedules for maximum efficiency, adjusts as necessary.
  • Coordinates with other Dispatch team members and management to provide consistent messages to internal and external clients.  
  • Prioritizes incoming communications and responses to provide superior customer service.
  • Effectively intakes customer complaints, enters I-Reporter reports, and forwards to appropriate coordinator or manager. 
  • Maintains composure and acts thoughtfully under pressure.
  • Promotes a positive public image of BCRTA and exceeds customer expectations.
  • Reports time off and any dispatch issues to the Director of Operations. 
  • Performs assignments as directed by management.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned.

Physical & Visual Activities:

Constant period of hearing, near and far acuity, depth perception, color vision.
Frequent periods of speaking and sitting.
Occasional periods of standing, squatting, walking, kneeling, reaching, and twisting.

ENVIRONMENTAL/ATMOSPHERIC CONDITIONS:

              Usual office environment.

 

JOB QUALIFICATION REQUIREMENTS:

Skills and Abilities:

  1. Ability to negotiate, train and persuade.
  2. Ability to read and interpret documents and instruments.
  3. Ability to analyze problems and recommend corrective courses of action.
  4. Ability to multitask in a quick-paced environment without forgetting details
  5. Well-developed oral and written communication ability.
  6. Demonstrates excellent command of the English language.
  7. Work under frequent periods of stress.
  8. Performs as an effective team player.
  9. Ability to perform simple math.  
  10. Familiarity with Microsoft Office Applications.

 

Experience:

    One-year experience in a customer service environment.  Call Center experience preferred but not required.

Education:

  • High School diploma required.  

About Butler County RTA

BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.

BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.

Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.

BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.  

*Hiring is through our main office in Hamilton, Ohio. 

Equal Opportunity Employment

BCRTA states as its policy a commitment to provide equal opportunity to all persons in matters affecting all employment processes, but not limited to, recruitment, employment, compensation, benefits, promotions, training, discipline, transfer selection, terminations, and other terms and conditions of employment and layoff practices without regard to a person’s race, color, religion, national origin, disability, gender, sexual orientation, gender identity, genetic information, veterans status, or age.

 Further, BCRTA is committed to complying with Title I of the Americans with Disabilities Act and prohibits discrimination on the basis of disability.  BCRTA will make accommodations that are reasonable and not unduly burdensome to enable qualified disabled applicants and employees to participate in the employment process and perform essential job functions.

Benefits

Paid Time Off (PTO)

BCRTA has a generous PTO policy that accrues based on hours worked during the pay period.  The PTO rate is also based on service years in OPERS.  If you have past service credit in OPERS, we’ll recognize it and you’ll earn even more! An employee with no prior service credit that works 40 hours per week earns 29 days of PTO in their first year. Employees are also permitted to “sell” or cash out unused PTO annually in November.

Medical Benefits

BCRTA offers a robust medical benefits plan to full-time employees at an affordable monthly premium for everyone. Really affordable!

In addition, BCRTA also offers vision, dental, and short-term disability benefits to full-time employees with or without medical coverage. All full-time employees receive life insurance and the opportunity to purchase additional coverage beyond the company sponsored plan.

Don’t need insurance? No problem! We offer an opt-out incentive for full-time employees who choose not to elect medical benefits.

Retirement

Ohio Public Employee Retirement System
Employees contribute 10% of their wages through payroll deduction and BCRTA matches that with a 14% employer contribution.

Ohio Deferred Compensation
Ohio Deferred Compensation is a supplemental retirement plan for all Ohio public employees. This program is voluntary for employees and is used as a supplemental retirement option.

Employee Assistance Program (EAP)

BCRTA offers an Employee Assistance Program (EAP) to our employees and their immediate family members.  EAP services are confidential and are provided at no additional cost to employees.  The EAP offers the following services: support and counseling, financial and legal assistance,  employee enrichment training, and career development.

Paid Commercial Driver License (CDL) Training

BCRTA provides CDL training for both the pre-trip inspection and driving portions of the exam.  A Class B CDL with passenger endorsement and air brake restriction removed allows to drive the larger class vehicles. Don’t have or want a CDL? That’s OK! We still need plenty of staff to drive our non-CDL minibuses and vans.

Miami University Work +

BCRTA encourages all team members to enhance their education and development through in-house training and courses offered by outside educational institutions.  BCRTA is a participant in the Miami University Work + Program that employs students working on a degree at one of Miami’s regional campuses.  These students are eligible to receive a tuition reimbursement from BCRTA of up to $6,200 per calendar year as long as all requirements have been satisfied. 

Employee Referral Program

BCRTA has an employee referral program that gives the employee that refers someone a bonus of $250 and 16 hours of PTO if their referred candidate remains employed by BCRTA for 90 days after their release from training. Join us and recruit your own team! There is no limit on the number of times an employee can receive the bonus. Just make sure the applicant places the current employee’s name on the application.