The Talent & Benefits Manager will provide direct support and oversight for BCRTA human resource functions including compensation, benefits, employee development, onboarding, recruitment, hiring and all associated digital information systems, including HRIS and applicant tracking. The Talent & Benefits Manager will provide strategic guidance to BCRTA’s HR department and advise senior leadership on best practices and future needs. The Talent & Benefits Manager will effectively manage the day-to-day operations of the human resource department and compliance needs by blending responsible delegation with direct engagement.
Duties include, but are not limited to benefits implementation and oversight, compensation organization and advisement, policy updates and compliance, attendance record management, FMLA, managing proper filing systems, tracking and reporting monthly HR statistics, managing EEO-4 compliance, implementing and overseeing onboarding and coordinating with the training department, and overseeing drug and alcohol compliance.
Essential Job Functions:
- Identify staff vacancies and recruit, interview and select applicants.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Advise managers on organizational policy matters such as equal employment opportunity, sexual harassment, and recommend needed changes.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Handle questions, interpret, and administer contracts and help resolve work-related issues.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Negotiate bargaining agreements and help interpret labor contracts.
- Train staff in relation to HR standards including but not limited to EEO, ADA, DOL, HIPPA, ERISA, FMLA etc. as needed.
- Create and distributes regular reports as required by management or contract obligations.
- Operate, maintain, develop, and leverage Human Resource Information System (HRIS) for efficiency, superior record-keeping, and organizational benefit.
- Communicate effectively with BCRTA dispatch personnel, finance department, management, and contract partners to ensure efficient operations and distribute required information.
- Prioritize incoming communications and responses to provide superior customer service.
- Maintain composure and acts thoughtfully under pressure.
- Promotes a positive public image of BCRTA and exceeds customer expectations.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job. Employees are required to perform other related functions as assigned.
- Occasional exposure to exhaust fumes.
- Usual office environment.
Physical & Visual Activities:
- Constant period of hearing, near and far acuity, depth perception, color vision.
- Frequent periods of speaking and sitting.
Near Vision - The ability to see details at close range (within a few feet of the observer).
JOB QUALIFICATION REQUIREMENTS:
Skills and Abilities:
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Speaking - Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordination - Adjusting actions in relation to others' actions.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Negotiation - Bringing others together and trying to reconcile differences.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Persuasion - Persuading others to change their minds or behavior.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Time Management - Managing one's own time and the time of others.
- Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Written Expression - The ability to communicate information and ideas in writing so others will understand. The ability to identify and understand the speech of another person.
- Speech Recognition - The ability to speak clearly so others can understand you.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
Required Technology Fluency:
- Android – basic
- Content Management Systems – Average
- Database/Query Use – Average
- Human Resource Information Systems (HRIS) Use & Maintenance – Advanced
- HRIS Oversight & Design – Average
- iOS - basic
- Microsoft Office Suite – Advanced
- Payroll Applications – Average
- Social Media Advertising/Management – Average
- Social Media use – Average
- Web & Basic Computer Literacy – Advanced
- 5+ years of applicable experience in HR with clear history of advancement
- Benefits selection and management
- Frontline/entry level recruitment strategies and execution
- Paycom or other HRIS web database
- Payroll processing
- Policy drafting and implementation.
- Bachelor’s in business administration, Human Resources or related area required.
- Master’s Degree in Human Resources, Organizational Management, or related area preferred.
PHR, SHRM-CP, or ability and qualifications to obtain.
About Butler County RTA
BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages and annual budget near $6.5M. BCRTA is governed by a nine-member Board of Trustees.
BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions..
Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.
BCRTA benefits include generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), advancement, professional development, robust medical, dental, vision, life and short-term disability coverage.